Booking Conditions
Here are the key conditions to know before booking.
The booking, payment, and deposit terms are defined on each listing. You will need to specify your preferred dates and pay a deposit or the full amount in advance through online payment to confirm your reservation. Accepted payment methods may include credit cards, debit cards, Stripe, or PayPal. The total booking quote includes the nightly rate, cleaning fees, and tourist tax.
Cancellation policies may vary from one property to another. You will be informed of the terms, deadlines, and any cancellation fees on each listing, prior to booking.
A security deposit may be requested to cover potential damages or additional charges. This amount is temporarily held on your credit card and will be refunded after the property has been inspected.
After check-out, a member of the Melrose team will inspect the property to ensure it is returned in its original condition. In case of damage, additional costs will be charged either at key return or via the credit card provided at booking.
No parties, events, or gatherings are allowed in the accommodations. Please respect the maximum number of guests allowed in the property. If you choose to leave before the end of your stay for personal reasons, no partial refund can be granted — but please inform the Bajobreak agency.
Although we love dogs, cats, and all furry friends, pets are not allowed in our accommodations. Please contact customer service for any special requests.
Check-in and check-out times are specified on each listing. Check-in starts at 3:00 PM, and we are available even for late arrivals. Check-out is at 10:00 AM. If you wish to extend your stay, please contact the Melrose team as early as possible.
Contact information and customer service procedures will be provided upon booking. We communicate by phone or email.
After booking, we will request identity confirmation with a passport, driver’s license, or ID matching the guest name. You will also be required to sign our rental agreement.
The tourist tax must also be paid at the time of full booking payment. The amount depends on the number of nights and the classification of the furnished rental. More details are available on the Bayeux Intercom website: www.bayeuxintercom.taxessejour.fr.